We hope this email finds you well. PLEASE take time to read to it's entirety as many of these guidelines will affect your next visit with us.
Our Lotus Salon family has missed you all very much! Like many of you, we are ecstatic for the reopening of salons on May 26th! We want to keep you informed of the new policies that will be taking place. Some are temporary and some will remain permanent. Please keep in mind these things have been put in place for the safety of our staff and you. Please be mindful and respectful of these changes, many of them are difficult for us as well. Please be patient with us as some appointments need to be adjusted after full guidelines and policies were released. Please be understanding of this and respectful to everyone, we are doing our best to service you all.
There will likely be some changes and additions to this list as restrictions and guidelines are updated for us. Make sure to like and follow our Facebook page for the latest updates. Appointments can be made via our website or Facebook page once we have rescheduled current appointments to the new scheduling. If you have not yet used this feature use this email and click forgot password to set up your account. Call volumes are expected to be high, again we ask for your patience. If you don't currently, we strongly suggest prebooking your next appointment before you leave the salon.
Our open date is May 26th! We look forward to being with you again and getting back to our careers. Thank you all of your patience and understanding.
Lotus Salon Team
1. WE GUARANTEE OUR SERVICES.
We feel so confident in our training and ability of our staff that if you don’t love your experience we will refund your money.
2. WE HAVE STYLISTS THAT LISTEN TO YOU.
At each and every appointment our stylists consult with you about you. We listen to your needs, lifestyle, likes and dislikes. It is your time, so it’s all about you. You can expect personal service each appointment.
3. COUTURE DESIGN CREATED JUST FOR YOU.
After finding out about you, your stylist will design a color and cut that will work with your face shape, skin tone, and eye color. This design will reflect your personal style as well as fit your lifestyle.
4. WE ARE EXPERTS IN HAIR COLOR.
Our stylists are extremely trained and continue ongoing education in hair coloring. They understand the chemistry and art of hair color. There is much more to hair coloring than ‘picking a swatch’.
5. OUR STYLISTS TAKE THEIR CAREER SERIOUSLY.
This means not only are they going to try their best to please you but also they continue to educate themselves further. You can never know too much.
6. WE EDUCATE YOU.
We will teach you how to care for your hair and how to style it as well.
7. WE USE TOP QUALITY PRODUCTS.
There is a difference in product quality. We use only products made of top ingredients.
8. OUR SUPPORT STAFF.
We have staff that manages the phones and our reception desk. They help to make your experience with us enjoyable by rescheduling your future appointments so your look will always look fresh, emailing you a reminder a week before your appointment and calling to confirm your appointment the night before.
9. WE PAY ATTENTION TO DETAIL.
We know there is so much more to your experience at a salon than sitting in the chair and getting a ‘cut’. It’s about all the small details that we don’t miss.
Amber, Bree, & Mandy (Owners)